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EULA Terms & Conditions

Additional Terms and Conditions; EULAs When you use ZEN Pay services provided by ZEN.COM Limited (hereinafter referred to as the 'ZEN Pay services provider') to make a purchase on our website, responsibility over your purchase will first be transferred to ZEN.COM Limited before it is delivered to you. ZEN.COM is becoming Merchant of Record over your purchase. ZEN Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between ZEN Pay services provider and customers who utilize services of ZEN Pay are governed by separate agreements which can be found under the link
and are not subject to the Terms on this website. In order to proceed the payment transaction, you temporary entrusts the ZEN.COM with subject of the transaction, and ZEN.COM takes responsibility for the product and for the transaction processing. With respect to customers making purchases through ZEN Pay services provider checkout, (i) the Privacy Policy of ZEN Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the ZEN Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or 'EULAs') that may include additional terms set by the product supplier rather than by Us or ZEN Pay services provider. You will be bound by any EULA that you agree to. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us by email at
[email protected].
Questions related to payments made through ZEN Pay services provider payment should be addressed to
[email protected].
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.